1) Purpose
Briefly: how partner employees can update personal data in the Partner Portal (ЛКП), keep vehicle photos up to date, and upload documents. Focus on self-service steps and data quality requirements.
2) What can be updated
User’s personal data: first/last name, job title, work contacts
(primary email — only with signing an additional agreement; the additional email can be changed independently; phone).
Vehicle data and photos: model/class and license plate can be updated independently; photos — via Support.
Documents: updated via Support (for driver/vehicle/company).
3) Personal data — how to update
Open Settings in the Partner Portal.
Save changes.
Note: if you don’t have access to the old email/phone, follow the article “Password reset and sign-in issues.”
4) Vehicle photos — how and when to update
When: new vehicle, rebranding/body change, noticeable exterior changes, mismatch with the declared class.
Minimum practical quality requirements:
The current vehicle, matching the declared class and capacity.
No stickers/ads or foreign inscriptions on the body.
Daylight or even lighting, without strong glare/noise.
Clean car, sharp image, license plate readable (if visible), no watermarks.
How to upload/update:
Via Support.
5) Data checks and correctness
First/last name in the profile matches documents (where applicable).
Vehicle model/class in the system matches the actual vehicle.
The photo displays correctly in the vehicle card and in the list.