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How do I book a transfer for my client?

Anastasia Lowell avatar
Written by Anastasia Lowell
Updated over a year ago

To book a transfer, log into your Personal Account.

You'll see a search bar on the first page.

In the top right corner you can select the currency in which the transfer price will be displayed - USD or Euro.

You can also select your pick-up and drop-off locations.

Important note: Please note that at this stage you are only selecting the pick up and drop off locations. This means that you select a city or airport, port, village, etc. You can specify the exact address and/or hotel name later; the transfer price will not change if this point is within the selected pick-up or drop-off location.

Step 1. Then enter the number of passengers (including children). Specify the return transfer if required.

Step 2. Click the 'Search' button.

Below the search bar you'll see all the transfer classes available for this transfer. Car descriptions and transfer prices will also be displayed. Consider the capacity of the vehicle. If the number of passengers exceeds the capacity of the vehicle, the service will be refused.

Step 3. Select a car class and the order information form will appear below. Fill in the information.

If you have a promo code, enter it in the 'Promo code' section. It will be automatically applied to your booking.

You can also make changes to your order here - if you suddenly decide you've chosen the wrong class of vehicle, you can change it by clicking the 'Choose another' button.

Step 4. During the booking process you can also choose some additional tourist services:

  • Drinking water;

  • An extra hour of waiting time;

  • An extra stop;

  • English speaking driver;

  • Transportation of ski equipment.

You'll also receive 50% of our commission for each additional service sold. Please note that these services are not available in all areas.

Important note: If there are children in the car, child seats must be ordered. Otherwise the driver is entitled to refuse the transfer.


Step 5. After filling in your order details, click the 'Proceed to payment' button.


Step 6. Select a payment method and pay for the order.

Once you've placed your order, it will be available in your account on the 'All orders' tab in the top left corner. Here you can check the status of your order.

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